TheySaid for Customer Feedback Analysis

TheySaid is an AI-driven customer feedback and revenue retention platform. It analyzes qualitative feedback to identify churn risks and revenue opportunities for customer success teams.

$0-50

Free Trial/Plan Available

Key Features

Journey-based conversational surveys adapt in real-time to respondent inputs creating engaging personalized experience. Average conversation depth of ten-point-five interactions per respondent.

AI analyses existing data and previous responses suggesting relevant questions keeping surveys focused and pertinent. Quickly recommends questions based on context.

Users answer every question with voice with AI speaking prompts out loud and listening for responses. Great for mobile users accessibility needs or anyone preferring talking.

AI analyses responses as they come in providing instant insights and engaging with respondents encouraging completion. Identifies patterns in user needs feature requests usability feedback.

Capture screen and voice for UX studies with AI moderator guiding users through tasks asking clarifying questions. Timestamped clips show where users struggle with searchable transcripts.

Security & Compliance

SOC 2 Type II

Industry-grade security standards.

GDPR Compliant

Adheres to global data protection regulations.

AI Depth

AI Native

AI is the core engine. The product’s main purpose and workflows rely on AI.

Our Insights

TheySaid rethinks surveys from the ground up by treating them as conversations, not forms. We like it because it brings a genuinely AI-native approach to feedback collection – making surveys feel intuitive, human, and dynamic instead of static and fatiguing. That shift leads to richer responses, higher engagement, and insights that are far more actionable than what you typically get from traditional tools.

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